We’re pleased to announce that the first update for CoPilot Live for Windows Mobile is available now as a free download for existing customers via Central 2.0. It includes a number of improvements and features.
CoPilot Live v8.0.0.557 – Changelog
1. Download voices over the air support
2. Text-to-speech support (Premium add-on available this week)
3. Traffic support (Premium add-on available this week)
4. Ability to mute ‘Welcome to CoPilot Live’ speech on start up
5. Fixed late turn instructions issue
6. Improved support for HVGA resolutions
7. Support Premium Live Services and Live services for users on Orange/ Vodafone (which blocks port 80).
8. Improved memory and performance
9. Map data download start, resume and pause functionality in place
10. Safety camera update over the air.
11. Support Australasia maps
12. Save destination upon exit, when user restarts, the route is recalculated to the destination again
13. CSV/ OV2 import working
14. Introduced just ahead warning – to be set by distance or by time before turn
In order to get the update you’ll need to install the latest version of Central v2.0.0.65. This is available to download here. Please follow the instructions on getting the update here: http://www.alk.eu.com/support/copilot-support/copilot8-winmobile-update-en.htm
If you have any suggestions or feedback, then leave a comment.
Note: Update is not currently available for the HTC HD2.
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112 Comments
When will the promised, and long overdue QWERTY keyboard become available ?
Hi Christian,
(The fact that the update routine in Copilot Central did not work is yet another irritating matter), questions still remain un-answered (or avoided), as to when we will get any of the features that are advertised with Copilot e.g. live traffic which was promised months ago and is still not available. A QWERTY keyboard has been promised for WinMo users but that hasnt materialised. I also dont understand how you can say text to speech is available, when its not (Referring to previous posts). With regards to point 14 of the update list. Unless this option is in a secret or hidden menu, its no where to be found. Why the mis-information ?? As your no doubt finding from recent posts, customers arent to happy about your product support and the delivery of promised features. In particular WinMo users, who seem to be left by the way side at the expense of iphone customers.
Topoff
re your post Option 14 is under “Settings” > “Sound” > “Say Welcome To CoPolot”
Cheers
Shaky
Hi Shaky, I think you have the options mixed up. This new option “14. Introduced just ahead warning – to be set by distance or by time before turn” as shown above, is no where to be found, Its certainly not on my Copilot.
its very nice you are doing update for the window one and if some people buy tom tom years ago like with copilot 3.1 and you may have not done new version.As i have lot of copilot for some years now and i have not seen a new for my very very out of date on copilot 7 ,what are alk doing about it .
Hi Andy. I replied to your message about CoPilot on the Nokia just yesterday. CoPilot Live for Symbian S60 is still in devlopment. We don’t have a release date to share at the moment I’m afraid. If I get any news I’ll post here on the blog. Thanks for your patience.
can’t update from central at all…
i guess central is the weak spot of copilot both on Android and WinMo…
You guys should seriously think about increasing the consumer base, and one option is to bring the price down.
Other mobile devices have very cost-effective navigation apps, but wish your app was priced to match the competition.
I will buy CoPilot for Windows Mobile as soon as you lower the price to something like $20. I saw the sale price, but when I clicked buy it showed a higher price. Got a response from the support team that the page wasn’t updated properly, but it would have been nice of you to honor the price you had on your website.
Hope you will bring the price down
Thanks for your consideration.
Like the others here – no joy, Central (yes, the latest version) reports no update available. Will this update solve multiple-repeat camera alarms, especially when no routing is set? Qwerty keyboard? Will my screen still blank out after the login timeout (on HP214 iPaq), leaving me to navigate by voice instruction alone? Howabout when, after turning around at a destination, I get routing with no route highlight overlay on the map – is that fixed? And will the routing highlight actually overlie the map route, or will it continue as at present, where the map at reduces to straight lines between points whilst the route highlight meanders about over the (probably) accurate path, leading to a pronounced missfit between the highlight and the map. How about an easy one, did you get the colour of the motorway/trunk route signage correct yet in Switzerland, or is it still reversed? And my biggest bugbear – will I still have to set my preferred driving view option every time I use CoPilot (2d-next turn), or will it remember?
Sorry to sound negative, I’m just a repeat customer.
Hi Stefan. I’ve sent you an email with download instructions for the update. I’ve passed your feedback to product management team for review; appreciate you taking the time to list those issues.
Thanks, I’ll give that a go, and thanks for taking my ramblings on board too!. Wierd that the Central update function fails to work for so many people though, doesn’t give a feeling of confidence in the CoPilot proposition.
We’re looking into that. I know that you must the latest Central build installed and have your device connected via ActiveSync. If your device isn’t connected via ActiveSync (or Vista/Windows 7 equivalent) then the update will not show.
are you a bot – this doesnt make sense
I’m not a bot. I’m a real-life human being. Honest.
Device is connected via activesync on windows XP. Please can you email me details of how to download update manually for EU version. Thanks
OK, I have tried, but your instructions state:
“5) Copy the above 2577 and CoPilot folders to the root or your Storage Card”
Unfortunately the download unzips to give only a 2577 folder, there is no Copilot folder, so I am reluctant to try in case it hangs waiting for the missing Copilot folder.
I have CC2 (V2.0.0.65) installed. My installed version of CPL8 (WM) is V8.0.0.346. CC2 says there are no updates available. The update menu on my phone says my CPL8 is up-to-date. So, how can I get this V8.0.0.557 update? Man, this is very frustrating.
Hi Bryan. I’ve sent you an email with download instructions for the update.
Hi Christian, thanks for the download and instructions, updated to .557 successfully. A couple of things I’ve noted; CSV import doesn’t work (never has though OV2 always has), CPL8 goes though the import process but at the end says 0 POIs imported, this applies to safety cameras and POIs; Day/Night Auto switching is still a mystery, (I’m in Australia) day switch occurs at 1100hrs AEST and night switch at 2100hrs AEST; V.557 seems not to recognise voice files that aren’t supplied with CPL8, I’m using an AU voice file from CPL6 (as opposed to the terrible EN-AU “a dingo eat my baby” voice) , which wasn’t found, but worked when I copied all voice files into the CPL voice folder; a biggy for me after 3 versions .557 finally remembers a loaded route on quitting and restarting the application – well done. I’d like to see the minimum overspeed warning 5 kph not 10 (the Man won’t accept 10km over with the current speed detection technology). All in all a good update. Waiting on TTS – its almost there
Same here Central says no update available.
I get the same message in copilot central 2.0 no update and I am getting bored of waiting for the premium services that should have been available for this live 8 version especially the text to speech come on copilot get your finger out please
Hi John. I’ve sent you an email with download instructions for the update.
Hi Dennis. I’ve sent you an email with download instructions for the update.
Hello
I too am having the update issue CPC(V2.0.0.65) installed. CPL8 (WM) (V8.0.0.346) CC says there are no updates available. The update menu on my phone says my CPL8 is up-to-date.
Kindest Regards
Shaky
Hi Shaky. I’ve sent you an email with download instructions for the update.
Many Thanks Christian
Just like the others, CC2 will not show the update even tho I followed the tutorial to the dot. Several times. Mind you, I’m using a non-touch device. The update is for both touch and non-touch devices, right?
Update is indeed for both touch and non-touch devices. Have you updated now?
Christian, you sent me a note to say “If you have the latest version that Traffic will show via Central very soon, I’ll find if that can be today.”
However, I am doubtful as Central did not show up the update for the CoPilot software – I got it through a link someone kindly put on Facebook.
I shal wait and see if I get a pleasant surprise!
The store part of Central shows what essentially is a webpage, so it will automatically display.
Christian Oliff I have tried your update but the autorun file isn’t an exe file so it doesnt run i have downloaded it a couple ot times the same result both times.
Once you’ve copied (merged) the 2577 folder you downloaded to the 2577 folder on your device, you can install the update by clicking on either copilot.wmppc (for touchscreen devices) or copilot.wmsp (for non-touchscreen devices) CAB.
Hi Christian, would you be so kind to send me an email with the download instructions for the update? My (latest) CoPilot Central also doesn’t offer the update. Thank you!
No problem. Email sent.
Why no hd2 support? what’s the problem? How about giving us what you have got working, there’s a lot of good updates in there i’d love to have, don’t mind waiting for the rest.
I to have CC2 (V2.0.0.65) installed. My installed version of CPL8 (WM) is V8.0.0.346. CC2 says there are no updates available. The update menu on my phone says my CPL8 is up-to-date. So, how can I get this V8.0.0.557 update? Thanks kev
Hi, i have CC2 to v2.0.0.65 and that reports CPL as V8.0.0.557….whats the next step for actually getting live traffic set up/subcribed to ??
Will be added to Central this week.
As with most of the others replying here, I’m not getting the update appearing in central, and I am using the latest version of it.
I eventually got there thanks Christian run the copilot.wmppc in the 2557 folder it removed the older version and updated it with the latest version V8.0.0.557 seems to be OK haven’t tried it outside yet also still waiting for the premium services like text to speech will keep an eye on it this week it said on the blog that it will be released this week so I will hold you to it copilot
Dear Christian,
I am also having a CC latest version, I have unistalled all previous and use only this but CC still show no updates available, tried on WIN7 via ActiveSync many times. Appreciate your support to get also “download instruction” once those available here does not work at all trying several times. My device is HTC Diamond 2 with installed VW6.5 if does help.
Many Thanks for your support
Hello Christian,
I’ve just purchased CPL8 and activated it, all fine so far, but I’m a bit concerned about this update everyone is on about, could you give me a bit of a push in the right direction or will I have to go back to using my dedicated Tomtom 730 and bin £80.00 in the process!!!! I look forward to reading your reply.
Thanks in Advance
Steve
Hello again Christian,
I’ve just noticed that there’s no update available for my HTC HD2 running WM 6.5, so that’s just decided the issue for me………..back to my trusty old TT 730, oh and bye all you won’t see me posting on here again!!!!
Bye
Steve
Hello, another one for the “no update available” list. I’ve removed all previous versions of Central, then installed the latest. Result – nothing. Could you send me the link for the download please. Also, why not advertise a download method that works?
What’s the problem with the HTC-HD2 update – is that to follow, or won’t there be one? You’ve got a great product here, but it’s being let down by these problems.
Well, I don’t seem to be any different from the other ‘unhappy’ customers about the update… Upon reading this page, I launched C-Pilot Central and to no surprise, there is no update available for my WinMo (HTC Pro Touch 2)…
Well, Christian, would you be so kind as to add me on your long list of downloads instructions.
Thanks
hello
I wonder for long maps can be updated after activation
is this period 1-2 years,and how often ?
I am from Croatia and map is 2009.01, is there any new ?!
Considering to by Copilot I am on trial
Thanks
Hi there Slaven. Sorry there are no newer maps than that right now.
will your product support Canada/ USA in future upgrades – reason im off on holiday and before I buy GPS software I would like to know if I can add canada USA maps in 5 months time
Yes, you can add maps of Canada/USA (if you have CoPilot Live v8 for Windows Mobile or Android). You can buy the map upgrade via Central v2 or via our webstore.
Cheers Christian – thanks for the further update – please dont be offended by the bot comment – keep up the good work.
Cheers
Rob
Hello again christian thanks for getting the live 8 update sorted yesterday I would now like to know when are the premium services text to speech going to be available please.
Thanks, John
Hi, Why no copilot live central and the latest updates for the HTC HD2, as this is the latest and finest Windows Mobile unit available at the moment.
The HTC HD2 ships with a customised version of CoPilot Live v8 on the ROM of the device which is enhanced to work with multitouch (pinch-zoom) and the HTC dock capability. If users were to install the standard CoPilot Live v8 update on their device they would lose that functionality as well as likely face other stability issues. There is currently no news on when a update for the HD2 will be available.
I’m really want to know WHEN it will be available for HD2. Will this in next days, weeks, months, years?
The extra added multitouch and htc dock capability (don’t have it, so I don’t miss it), I don’t care.
I’ve updated to the previous version (also not customized for the hd2) and that just works fine, but I like very much the new features in the new version.
So is it possible to upgrade to the new version anyway?
Hi,
I got my HTC HD2 from T-Mobile UK and it did not have the customised version of CoPilot Live v8 installed in the ROM (T-Mobile tweaked ROM as ever).
I purchased the online upgrade (from my previous v6) to v8 and installed it onto my HD2.
Are you able to provide a installer that would add the ability for these phones on the standard sd card install base to use enhancements if applicable? (phone version check on start which enables or disables functionality accordingly, would also work for any other phones that turn up with multitouch functionality in future without having to customise)
or
is there a way I (or others in this situation) could update to the latest version without these enhancements (which I don’t currently have anyway) to my phone? my download link after purchase has version 346 not updated version.
Also have to agree with others about QWERTY keyboard layout option for Windows Mobile phones… On a HD2 the QWERTY for standard use is very easy to use, could you patch into this keyboard perhaps?
I look forward to your response regarding this matter.
All the Best
Rick
Hi Rick. If you do not have CoPilot Live on the ROM then you can absolutely update your CoPilot Live v8 to the latest version. I’ve sent you an email with instructions.
Oh dear, nearly Friday and no sign of Text-to-speech or traffic
i’ll bare my backside in Woolies window if we either of them this week!
Thanks for sending me the update stuff. Can you please confirm if Traffic is now available to purchase in the UK for windows mobile?
I can confirm that Christian’s link above does work, and I now have traffic, fuel prices and live search on Windows Mobile in the UK. Having said that, live traffic is telling me that there’s problems on the M6, and you don’t really need to pay £19.99 to know that
[repost, as I replied to the wrong message and my response ended somewhere further up the thread]
how did you install this to your device? my confirmation mail doesnt contain any links?
Open Copilot, go to Settings and scroll through until you get to the Licencing button. Click it, then click Upgrade button at bottom then type in the key you were given with your confirmation email. Click next, job done.
Cheers JB…was wondering what to do having parted with the cash but received no instructions.
After starting copilot central it shows no updates available? The only thing i can download are new maps. Current map: Benelux. Nothing else (traffic info, voices,etc) are available.
Have just updated my copilot now get a message saying CANNOT FIND THE DATA FILES AT: SD CARDCOPILOTEUUK IRELANDDATA. Please replace your data CD and retry. Can anybody help with this. Thanks
I too would like to try the update on my HD2. I also have the normal version installed and i’m not interested in the HD2 ‘extras’. Can i have the link to the files i need to place on my mem card.
cheers John K
Thats for link, seems to work great, no stability issues on my HD2 (custom ROM). one question, how does the over the air download for safety cameras work? My camera data base is really out of date but Copilot didn’t say anything when i told it to check for updates.
Glad to hear it updated okay. The over-the-air updates should have a safety cam update every fortnight (approx). The latest version you installed might have the latest safety camera update included, but I’m not sure… Try updating again next week.
I, like many others, am having the update issue. I have CPC(V2.0.0.65) installed on my PC and CPL8 (WM) (V8.0.0.346). CC says there are no updates available. The update menu on my phone says my CPL8 is up-to-date.
Hello, why is Copilot Central needing Admin Riight to start. In our Corporate Enviremenet noboady has Local Admin Rihts on the Client! And if you start it with a Admin Account, this account normally has no acces to the Internet. So, Copilot Central must be capable to start without Local Admin Rights, otherwise it is not Corporate capable!
Hey Chrisian,
Sounds like you’re having to work hard on this one. I’m not able to update using Central either. Any chance you can publish your addition instructions to save time for others. Surely your company arn’t worried about copyright issues because all our product codes have to be unique anyway!
Cheers very much.
Jon
my get out clause is that all Woolies in England have shutdown
Sent!
Christian
Could you send me the link to upgrade, central still does not work.
Cheers
This update has been out since December. I have it installed, and it works fine. I’m looking for the TTS and QWERTY keyboard that were (according to you)to be released 2 WEEKS ago.
Hi, like many others, i am having the update issue. I have (V2.0.0.65) installed on my PC and CPL8 (WM) (V8.0.0.346). CC says there are no updates available. The update menu on my phone says my CPL8 is up-to-date.
I also purchused the greek maps and i cannot install them. There are no directions that i can find.
Christian, can you send me the link to download the CP 8.0.0.577?
I am having the update issue (hTc Touch Diamond 2). I have Copilot Live Central (v. 2.0.0.65) installed on my PC and Copilot Live 8 (v. 8.0.0.346) on my windows mobile…
I too have copilot running on my HD2 on a custom rom and would like to upgrade to start accessing the premium services. can you send me the link as well.
many thanks,
Ian
I have an HD2 but co-pilot is not on the RoM but on the SD Card. Can you send me the link to the update? I am keen to purchase Traffic updates which would will be excellent.
Ian
Hi,
services “live” will be available at any time for owners of HTC HD2.
Can you please confirm if Traffic is available for windows mobile in France?
Best regards
I’ve purchased live services via the link, now what? The email confirming doesnt have any sort of link to download or install ?
cheers JB, it’s working nicely now
Could you please confirm availability date for Traffic Services for the Benelux. I am about to leave CP8 and return back to TT to have live traffic info.
Will be available this week (probably today or tomorrow). Please check the CoPilot FR or CoPilot DE blogs.
de or fr blogs? the benelux is not an part of france or germany…
What is the issue with copilot central that the new stuff doesn’t show up in the store? When staring central, it states that ‘there are things for your account available’ , but the only thing i see are maps…
Other thing: when the developers need help with translating from english tot dutch, i can help them. In the menu’s from copilot there are a lot of wrong translations…
Thanks for the link to buy the Premium Live Services (which I have now done). Now what about text to speech????
I would very much like to know how soon you expect to support the HTC HD2
Hi, im another user that is unable to update. Central again like everyone else says its all up to date and my device is running 8.0.0.346. Please advice, I have emailed Copilot customer support yesterday with no response as of yet.
Many Thanks
Martyn
Like a number of previous posts I also cannot upgrade my Smartphone as Central 2 tells me there are no upgrades available. I currently have v8.0.0.346.
Prompt response from support, but they told me:
‘Please note if you are being informed there are no updates available, then there is currently no update as this is the latest, most up to date maps.’
Someone needs to tell them about the upgrade
Hi, is there a link to download a HD2 version of CoPilot 8.0.0.557? If not yet, when?
I too cannot get the latest version 8.0.0.557 via CoPilot Central 2.0.0.65. Could you please email me the lin kto the update. Thanks
I have installed the latest Central build on my device and connected via ActiveSync. But the update still doesn’t show can you send me the link ?
Thanks for the mail christian, update went fine (why not post the instructions here, would save you a lot of mailing…)
Next question: when will live traffic be available for the benelux?
And in copliot central i see no other options than map upgrades, no voices, themes, etc. Is there a chance that someday we can change our copilot from standard to a more customised one (different voices, themes, etc)
Premium Live Services (including Traffic) should be available via Central v2 very soon (this week). We are working on bringing additional voices and themes, but no dates available on that just yet. We’ll post on the blog as soon as we have news to share.
Dear Admin, that pinch2zoom ‘extra’ stuff about the HD2 is complete rubbish.
I have a ‘cooked’ ROM which does not include CoPilot pre-installed. Instead I install the one I bought, and P2Z works fine.
So, why is there still no HD2 update? Surely ALK already have the code for the ‘extras’?!?! Why can’t they take the new build and just re-insert this extra bit of coding?
Frustrated!
Same here, no update available for co-pilot on my HD2
Is there a direct download?
Sorry to sound like a broken record, but there’s no update showing for me in CC. I’d appreciate a direct download link, if possible.
Also keen to get the UK traffic option as I’ve missed this since upgrading from V7. Given I had about 8 months traffic subscription left on v7, I’d have probably delayed my upgrade if I’d known it would take so long for traffic to arrive on v8!
I see not any update for Copilot Live 8 WM in the Central program. Asus P552w.
Hi, like a good many of your unhappy customers with the CC update issue, I upgraded via the link which worked
Then, like the same unhappy customers, I followed the link to the live traffic services 
paid my money only to find it doesn’t work 
Support isn’t available because my V8 is over 60 days old and they deny any knowledge of the live services (I have even had to prove I purchased them). Great product, customer service sadly lacking – Unless you have an apple flavour device, for that, ALK have ‘isupport’ and ‘icustomer iservice’ !! I knew once I was on my soap box it would be hard to stop. Lets hope we get these issues resolved soon…..
Running WM6.1 on an Acer F900 with SPB Mobile Shell 3.5 Have upgraded to 8.0.0.557
Previous version worked without any problems. Latest version either hangs after a couple of minutes or crashes out, so cannot use it. Anyone else having these problems?
Update
Have stopped SPB Mobile Shell 3.5 and Copilot v8.0.0.557 now works but I had no problem with the previous version while SPB was running.
The only problem now is the speech – it stutters on the first word. i.e. ‘Just ahead etc’ wil come out as ‘Jus’ pause for a second and then ‘t ahead’
Same problem here. Updated to latest version of SPB Mobile Shell 3.5 but no improvement. If I try to drag/pinch maps it quits Copilot Live.
Hi
I’m unable to update to v8.0.0.557. I have the latest version of Central, an HTC Touch HD and Central displays my CoPilot version as 8.0.0.346 stating no updates available. I’ve tried connecting by both Activesync and mass storage.
Where do I go from here please as I really need live traffic and will need to consider moving products if I can’t sort it?
Thanks
Hi
I’m unable to update to v8.0.0.557. I have the latest version of Central, a Sony Ericson X1 and Central displays my CoPilot version as 8.0.0.346 stating no updates available. I’ve tried connecting by both Activesync and mass storage.
Any help would be appreciated.
Thanks
Peter
Christian,
Could you please re-publish the link, as I am also finding that central does not give teh option to purchase Live services in the UK.
Many thanks
I’ve upgraded Central and CoPilot 8 on my Phone, but I don’t seem able to purchase any Live services through Central.
Another week goes by and the Windows Mobile update still is not here.
Maybe CP should just admit that TTS is just not ready for prime time. Or, maybe there really are no plans to support TTS and the missing QWERTY keyboard for Windows Mobile.
CP, just tell us the truth. We’re all big boys and girls, we can take it!
Hello
I too am having the update issue CPC(V2.0.0.65) installed. CPL8 (WM) (V8.0.0.346) CC says there are no updates available. The update menu on my phone says my CPL8 is up-to-date.
Importing ov2-files is still buggy in this new version. I could import them and the program says it loaded 100 waypoint and they show up as they should. But they are gone next time I use CoPilot. The waypoint set is shown in the administer waypoint sets screen, but is not shown nowhere else and cannot be selected for navigation.
C’mon guys, give us a QWERTY keyboard! Or at least explain why do we have such a long delay in getting it. Just like Ron Sustich reminded above, it’s been two weeks over the date we were promised it. We are not talking about quantum physics here. It is just a keyboard that you had on previous versions and then decided to get rid of, Satan knows why! Please, deliver.
I have updated CPC and updated to 8.0.0.557 on my HTC Touch but I still don’t get Live Traffic available in CoPilot store on my CPC? How do I get this?
I got the link from Christian to update but still no option to buy premium UK services.
Please can anyone: -
Tell me how to do this?
Explain what’s happening with Central? It’s not giving me much faith at the moment.
Thanks
Paul
In which case does ‘Real Signpost Information’ appear on screen?
Upon starting CoPilot 8, the welcome message refers to CoPilot 8 ‘Professional’… What does the term ‘Professional’ relate to?