13 Comments

1. TheDOC
   Posted August 8, 2011 at 4:06 pm | Permalink

   It’s not available here (European Version, Europe Map installed). I’m just getting an empty “News & Updates” Screen.

   Reply
   • Tim Sergent // Marketing & Communications Manager
     Posted August 8, 2011 at 4:52 pm | Permalink

     Hi there

     Can I check which language you have set as default for the app?

     Reply
     • TheDOC
       Posted August 8, 2011 at 5:06 pm | Permalink

       OK, switching the language to English UK brought up the safety camera update.

       Reply
2. TheDOC
   Posted August 8, 2011 at 5:02 pm | Permalink

   German.

   Reply
3. Jonathan morris
   Posted August 8, 2011 at 5:16 pm | Permalink

   im interested in upgrading my live 8 to premium i have Europe at moment if i was just to purchase the UK premium would i still retain Europe in the live 8 version ? Reason for wanting to keep Europe live 8 is mainly data charges abroad thanks

   Reply
   • Tim Sergent // Marketing & Communications Manager
     Posted August 9, 2011 at 10:38 am | Permalink

     Hi Jonathan – yes you can retain the Europe as the UK Premium is a completely different app.

     Reply
4. David
   Posted August 8, 2011 at 6:26 pm | Permalink

   Is this update available for Iberia map? I can’t see it in my Copilot 9 “News & Updates” menú. Thanks.

   Reply
5. Alan Cumming
   Posted August 9, 2011 at 4:30 pm | Permalink

   I have uploaded the update on my iPhone 3GS but it has not fixed the problem re activating the Active Traffic add on although I have been charged twice for the service.
   Also the app does not close down as version 8 did so it just drains the battery. Have unloaded the app until it gets it soughted and have reverted to version 8.
   May be the old addige applies “if it ain’t broke don’t fix it”!

   Reply
   • Tim Sergent // Marketing & Communications Manager
     Posted August 10, 2011 at 9:58 am | Permalink

     Hi Alan

     Sorry to hear you’re having problems still with ActiveTraffic – if the upgrade isn’t working for you our support team should be able to help: http://www.copilotlive.com/support.

     Assuming you have iOS 4 on your 3GS, CoPilot Live Premium closes in the same way ie – Double click of the ‘Home’ button on the device and then clicking on the ‘no entry’ looking symbol in the top left hand corner of the app.

     Reply
6. Ari
   Posted August 10, 2011 at 1:20 pm | Permalink

   Hi. I am too having problems to update safety cameras on my iPhone 4. I´ve tried to switch to English UK language, but nothing happens. The screen is still empty. I live in Sweden.
   Help please.

   Reply
   • Tim Sergent // Marketing & Communications Manager
     Posted August 11, 2011 at 9:31 am | Permalink

     Hi there

     I’ve flagged this with the development team. Will come back shortly.

     Reply
7. Tom
   Posted August 12, 2011 at 4:18 pm | Permalink

   Hi!

   Why is the Update not available in Austria? My default language is set to german.
   I bought the CoPilot Live Premium EU v9 and would like to have such updates too.

   What about new maps update – we are running on Q3/2010 – e.g. TomTom has Q3/2011…

   Thank you!

   Reply
   • Tim Sergent // Marketing & Communications Manager
     Posted August 15, 2011 at 10:22 am | Permalink

     Hi Tom – could you try setting the language to English as seeing if the update then becomes available?

     Reply