Some of our customers have informed us of an installation issue and accessing CoPilot Live once IOS5 has been installed.
In these cases, it would appear that the CoPilot Live app has disappeared.
A possible reason for this is due to a back up error during the updating process and here’s how to recover the CoPilot Live app.
In iTunes, click on the Purchased icon and then in the bottom right corner, on Download Previous Purchases
iTunes will then open a page with all the content previously downloaded.
Look for CoPilot in the list, if the app hasn’t transferred to your phone during the iOS5 update, click on the iCloud to retrieve it.